Fariza

It’s funny how just a few years ago, ChatGPT felt so exclusive that you needed an invitation to access it. It was the “Soho Club” of the digital world.

Today, that same club is only “exclusive” to people who pretend to be rich, and ChatGPT is rapidly becoming one of the most disappointing chatbots in the market.

I think OpenAI became overly self-assured far too soon. It makes me think of Proverbs 18:12, “…, humility comes before honor.”

As someone who has been a fan of ChatGPT since its inception, it’s disappointing to watch a once-great product decline in quality so quickly. Unless the company takes real steps to address concerns and genuinely listens to its users, its downfall is unavoidable.

The competition out there is ruthless, and it swallows opponents at the speed of light.

AI is advancing fast. Way too fast. If developers won’t listen to users or move faster, their products will die long before their egos do.

What’s ironic is that AI has programmed “us” for speed. If our needs are not met in seconds, users will abandon a slow, underperforming chatbot immediately. Our attention spans have shrunk; our tolerance for sluggish technology is practically zero.

It reminds me of my former Israeli boss, who used to travel between New York City and a kibbutz every week. He used to tell me, “Everyone in New York wants everything done yesterday.” If you met him, you’d understand exactly what he means. I don’t know when this man ever slept, but he was right. He taught me invaluable lessons about what it takes to run a business — deliver consistently, listen carefully, and act decisively.

That same urgency now drives avid AI users. We want everything done yesterday. If your product starts to fail, we will move on. Loyalty is scarce in the digital world. Building a brand that earns customer loyalty takes time, but it also requires a genuine willingness to listen to your customers and act fast. People want to be heard. Unlike AI, humans have feelings and needs, and we stick with whoever meets those needs.

Human beings bond when we feel seen and understood.

That is why AI will never truly take over our humanity: the ability to form genuine bonds belongs to people alone. Even if we form attachments to a chatbot, only a human can truly feel that connection and disrupt it whenever self-control and trauma healing kick in.

These days, the World Wide Web is flooded with highly sophisticated chatbots. I have tested nearly all of them. Each has unique features, and no, it’s not always about the prompt. You can write the most perfect prompt that you can come up with, in hopes that the AI will deliver exactly what you imagine, only to be left frustrated. You might expect it to be as intelligent as you are, but it can only be as intelligent as you permit it.

AI can’t feel emotions but can recognize patterns and mimic empathy. Claude.ai does this perfectly. The company’s goal of making AI more ethical and more human-like is evident. Even though I don’t like seeing the disclaimer at the bottom of my screen: “Claude is AI and can make mistakes. Please double-check,” I’m glad it’s there, because it reminds me to trust myself more than a cluster of code.

Claude is great, but it is extremely slow, especially when used on a smartphone. The free version is limited to just a few prompts, which is not enough for me to commit to becoming a paid user. All of these factors make me hesitant to commit to Claude. And when Claude forgets what it encouraged me to do a week ago, after I changed my prompt, the loyalty goes out the window. The bond is broken, and the trust is gone forever. I have to remind myself, “I’m talking to a machine and not a real person.”

AI is impressive. I don’t think I will ever stop using it. It will enhance your life in unexpected ways. It will make your life easier. However, you have to remember that there is a fine line between relying on AI and recognizing its limits. Your relationship with it will also differ depending on your age and how you choose to use it. If you are a skeptic, challenge your skepticism. If you are an optimist, regulate your nervous system.

AI is great, but it is not perfect. Imperfect human beings created it, and it should be treated as such.